I2MS is a Singapore-based, in-house global provider of Information and Communications Technology (ICT) services. We cater to the complex business needs of major infrastructure-based companies in the materials mining and energy industries in locations such as Australia, Canada, China, Ecuador, Kazakhstan, Mongolia and South Africa. Our expertise also extends to other market sectors including communications, financial services, government, technology, transportation and utilities.



Shared services and scalable,
rapid-deployment offering		 Reduced business risks and operational costs Experts in ICT infrastructure management - today and tomorrow

We offer a shared-services model and customer-oriented approach that minimizes the cost of operations. To achieve the same level of resilience, reliability and availability, it would typically cost ICT operations significantly more per user using their own standalone model.

In addition, we offer scalability alongside a complete spectrum of ICT infrastructure and service offerings that evolve with our clients’ business objectives. This includes the following services:

  • IT infrastructure and a Tier 4 TIA-942 data center
  • Operations and maintenance of production systems and networks
  • Management and support of desktop hardware/software
  • Software development
  • Customer support and maintenance

We enable our clients to access their workspaces locally and remotely across centralized or distributed networks that are critical to their global operations. Our team of highly-skilled technical staff also monitor and manage the ICT infrastructure across multiple sites through alternate paths on network nodes, and are able to offer rapid-deployment solutions for new clients or sites around the world. We ensure all skill-sets are maintained internally, and transfer the last 5% of the tasks to our external vendors and partners.

 

Our clients choose I2MS for the assurance of operational continuity. Our ICT infrastructure management services reduce business risk and operation costs while providing added protection to ensure information system uptime by using monitoring tools that immediately notify our global team regardless of their location. This enables us to improve our turn-around time and maintains connectivity with our clients and their applications, ensuring a healthy and long-term alliance.

 

 

As data centers evolve, ICT operations must become more efficient in order to manage the increasingly distributed and virtualized nature of computing, and to cater to the changing needs of the extended enterprise. It is our vision to bridge this gap.

Our solutions enable businesses to integrate emerging technologies with existing management and security models. In addition, our infrastructure also integrates with high-level incident management systems to deliver total network solutions.

In keeping with advances in technology, we also regularly move to higher levels of software functionality, such as business intelligence reporting, event automation and management features.